Terms and conditions
Rules and regulations
1. General provisions
1.1. These rules for the purchase and sale of goods (hereinafter – the Rules) are a legal document binding on the Parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods by e-mail. in the store pintines.com
1.2. The seller reserves the right to change, amend or add to the rules at any time, taking into account the requirements set by legal acts. The buyer is informed by e-mail. on the store’s website. When the buyer is shopping by e-mail the store applies the Rules valid at the time of placing the order.
1.3. Buy e-mail in the store has the right to:
1.3.1. able-bodied natural persons, that is, persons who have reached the age of majority, whose capacity is not limited by court order;
1.3.2. minors between the ages of 14 and 18, only with the consent of their parents or guardians, except in cases where they dispose of their income independently;
1.3.3. legal entities;
1.3.4. authorized representatives of all the above persons.
1.4. By approving the rules, the seller also guarantees that, based on the rules 1.3. point, the Buyer has the right to purchase goods by e-mail. in the store.
1.5 The e-shop contract is considered concluded when the Buyer forms and submits an e- order of goods in the store, the Seller sends a confirmation that the Buyer’s order is being processed to the e-mail specified by the Buyer.
2. Protection of personal data
2.1. Order goods by e-mail in the store, the Buyer can:
2.1.1. by registering in this e-mail in the store – by entering the data requested during registration;
2.1.2. without registering in this e-mail in the store.
2.2. Buyer, when ordering goods 2.1. in the ways provided for in clause of the rules, in the relevant information fields provided by the Seller, the personal data of the Buyer necessary for the proper fulfillment of the goods order must be indicated: name, surname, delivery address of the goods, postal code, telephone number and e-mail address. postal address.
2.3. By approving these rules, the Buyer agrees that 2.2. The personal data of the Buyer provided in point would be processed in the electronic sales of goods and services. In the store pintines.com , for the purposes of analyzing the Seller’s activity.
2.4. By agreeing to the Buyer’s personal data being processed in the Seller’s e-mail for the sale of goods and services. in the shop pintines.com , the Buyer also agrees that the e-mail specified by the Buyer e-mail address and phone number would be sent informational messages necessary to fulfill the order of goods.
2.5. The buyer, registering by e-mail in the store and when ordering goods, undertakes to store and not disclose login data to anyone.
2.6. The personal data provided by the buyer will be processed in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the processing of personal data. The Buyer’s personal data will be processed for direct marketing purposes only after receiving the Buyer’s consent. The buyer’s consent is expressed by registering in this e-mail. in the store and marking the relevant fields.
2.7. The Buyer has the right at any time, after submitting a request to the Seller and confirming his personal identity, to familiarize himself with his personal data and how they are processed, to demand correction, destruction of his personal data or to suspend, except for storage, the processing of his personal data, when the data is processed in violation of the Lithuanian the provisions of the Law on the Legal Protection of Personal Data of the Republic or other laws, not to consent to the processing of his personal data.
2.8. The Seller undertakes to ensure the security of the Data Subject’s personal data, to implement appropriate technical and organizational measures to protect personal data from unlawful destruction and/or accidental change, disclosure and from any other unlawful processing.
2.9. Personal data will be stored no longer than the purposes of data processing require. The term of storage of data, as well as Buyer’s data for direct marketing purposes, is 1 year or until the data subject requests the suspension of his data processing. In the event of these circumstances, the Seller destroys personal data.
3.1. The buyer has the right to buy goods by e-mail. in the store of these Rules and other articles of this e-mail according to the procedure specified in the store information sections.
3.2. The buyer has the right to refuse the goods purchase – sales contract with e. store, notifying the Seller about it in writing (e-mail: pintines@info.com , specifying the item you wish to return and its order number) no later than within 14 (fourteen) days from the day of delivery of the item, except in cases where the contract cannot be canceled according to the Lithuanian legislation of the Republic. This right can be exercised only by the Buyer who is recognized as a consumer in accordance with the legal acts of the Republic of Lithuania, that is, a natural person seeking to conclude or entering into contracts for purposes unrelated to his business, trade, craft or profession (purposes of consumption). The Buyer must send the goods to the Seller immediately and no later than within fourteen days from the date of submission of the contract cancellation notice to the Seller. In this case, the buyer bears the costs of returning the goods.
3.5. If the data provided in the Buyer’s registration form changes, the Buyer must immediately inform the seller in writing.
3.6. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller about this in writing, using the means of communication specified in the “Contacts” section.
3.7. The buyer using e-mail in the store pintines.com, agrees with these purchase and sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
4.1. The seller undertakes to provide all conditions for the proper use of e-mail by the buyer. services provided by the store.
4.2. If the Buyer tries to harm the Seller’s e-mail for the stability and security of the store’s work or violates its obligations, the Seller has the right to immediately and without warning limit or suspend the Buyer’s ability to use e-mail. store or, in exceptional cases, cancel the Buyer’s registration.
4.3. The Seller undertakes to respect the Buyer’s privacy right to the Buyer’s personal information specified in the e-mail. in the store registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
5.1. email In the store, the Buyer can buy 24 hours a day, 7 days a week.
5.2. The e-store contract comes into effect from the moment the Buyer clicks the “Pay” button, and after receiving the order, the Seller confirms it – sends a confirmation letter to the e-mail specified by the Buyer. by post
5.3. Product prices e-mail in the store and in the formed order are indicated in euros, including VAT.
5.4. The buyer pays for the goods in one of the following ways:
5.4.1. in cash upon delivery of the order.
5.4.2. settlement using the Paysera payment system – UAB Paysera LT is responsible for data security in this case , as all monetary transactions take place in the Paysera payment system.
6.1. The buyer undertakes to indicate the exact place of delivery of the goods. The fee specified in the e-mail is applicable for the delivery service. on the store page and valid at the time of placing the order. The delivery fee can be both fixed and dependent on the value of the goods ordered by the Buyer.
6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.3. The goods are delivered by the Seller or the Seller’s authorized representative (courier).
6.4. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.
6.5. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller’s control.
6.6. In all cases, the Buyer must immediately inform the Seller if the package is delivered in damaged or otherwise damaged packaging, if the package contains unordered goods or the wrong amount of them, incomplete product set.
6.7. In all cases, if the buyer notices packaging violations during delivery, inconsistencies in the completeness (assortment) of the delivered goods, in the quantity, he must indicate comments in the package delivery document provided by the courier or write a separate act regarding these violations. The Buyer must do this in the presence of the courier. If the buyer does not check the package, the completeness (assortment) of the delivered goods, the quantity and/or if these defects are not indicated in the package delivery document provided by the courier, the package is considered to have been delivered correct and undamaged
7.1. Each e-mail The details of the goods sold in the store pintines.com are generally indicated in the description of each product.
7.2. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.
7.3. Certain products are given a certain expiration date, which is indicated on the product packaging (bottle).
7.4. In cases where, on the basis of legal acts, a certain expiration date is determined for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he is given a real opportunity to use such goods until the end of the expiration date.
8.1. The defects of the sold goods are removed, quality goods are exchanged/returned, low-quality goods are exchanged, returned in accordance with the 2001 June 11 By the resolution of the Government of the Republic of Lithuania no. 697 of the approved Retail Trade Rules, the Civil Code of the Republic of Lithuania and other valid legal acts of the Republic of Lithuania. In all cases, money for returned goods is transferred only to the payer’s bank account.
8.2. In order to return quality product(s) in accordance with Rules 8.1. point, the Buyer can do this within 14 (fourteen) days from the day of delivery of the goods to the Buyer, by informing the Seller by means of communication specified in the contact section, indicating the name of the returned product, the order number and the reason for the return. Defective goods can be returned if defects are identified within the product’s shelf life
8.3. When the buyer returns/exchanges the goods, it is necessary to comply with the following conditions:
8.3.1. the returned item must be in its original, neat packaging;
8.3.2. the product must be undamaged by the Buyer;
8.3.3. the product must be unused, without losing its appearance as a product (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective product);
8.3.4. the returned product must be in the same configuration as the Buyer received it;
8.3.5. when returning the product, it is necessary to present the document of its purchase.
8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the procedures for returning goods are established in the article.
8.5. When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar suitable products.
8.7. The Seller must return to the Buyer the money paid for the goods refused by the Buyer to the Buyer’s account no later than within fourteen days from the day on which he received the Buyer’s notice of contract cancellation. The Seller may not return the amounts paid to the Buyer until the goods are returned to the Seller.
8.8. When returning or exchanging quality goods, the Buyer will not be reimbursed for the delivery costs paid by him to the Seller.
8.9. When returning or exchanging goods, the costs of returning the goods shall be borne by the Buyer.
9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.
9.2. The buyer is responsible for the actions performed using the pintines.com e-mail. in the store.
9.3. After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to e. store using the Buyer’s login data, the Seller considers this person as the Buyer.
9.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller’s recommendations and the Buyer’s obligations, did not familiarize himself with these Rules, although he was given such an opportunity.
9.5. If the Seller’s email the store contains links to the e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities there, does not supervise or control those websites and does not represent those companies and individuals.
9.6. In the event of damage, the guilty Party compensates the other Party for direct losses.
10.1. The Seller may, at its discretion, initiate an e-mail. various promotions in the store.
10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the promotion is valid only going forward, that is, from the moment of their execution.
10.3. The Seller sends all messages using the means of communication specified in the Buyer’s registration form.
10.4. The Buyer sends all messages and questions to the Seller’s e-mail. to the e-mails specified in the “Contacts” section of the store. email addresses.
10.5. The seller is not responsible if the buyer does not receive the sent informational or confirming messages due to disruptions in the internet connection, e-mail service providers’ networks.
11.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.