Delivery & Return

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Delivery Methods, Prices, and Terms

 

We offer 3 delivery methods with advance payment for goods:

  1. Omniva Parcel Machine: Delivery Time: up to 2 business days. Delivery Cost: €2.96 regardless of weight or quantity of goods.

  2. LP Express or Venipak Parcel Machine: Delivery Time: up to 2 business days. Delivery Cost: €2.66. All orders over €35 are delivered to LP Express or Venipak Parcel Machine for free.

  3. Venipak Courier Delivery: Delivery Time: up to 2 business days. Delivery Cost: €3.99 regardless of weight or quantity of goods. All orders over €35 are delivered by Venipak Courier for free.

Additionally, considering the volume of orders, we offer the option to pick up goods at our store located at Savanorių pr. 176 (Norfa Bazė), Vilnius. Goods can be picked up on-site only after payment in advance. If this pickup method is currently available, you will see it on the cart and payment pages.

How soon can I receive my order?

In the table below, you can see the day of the week and time when your order will be handed over to the courier. Once your order is handed over to the courier, you will receive a notification to the email provided in the order. Typically, courier services deliver goods to your specified address or selected parcel machine within 48 hours. If your order delivery is delayed for more than 72 hours, please inform us by writing to us.

Time you placed your orderTime your order will be handed over to the courier
Monday 13:30 - Tuesday 13:30Tuesday 15:00
Tuesday 13:30 - Wednesday 13:30Wednesday 15:00
Wednesday 13:30 - Thursday 13:30Thursday 15:00
Thursday 13:30 - Friday 13:30Friday 15:00
Friday 13:30 - Monday 13:30Monday 15:00

You can find the rules for goods delivery on the Terms and Conditions page.

 

 

Payment

You can pay for your order using the Paysera system:

Online banking; bank transfer; payment card; cash at Perlas or Maxima cash desks.

To choose the "Online banking, transfer, or payment card" payment method, select it on the Payment page.

Alternatively, you can pay for the goods by card or cash to the courier upon receiving the order. To select this payment method, choose "Delivery and payment to the courier" on the cart and/or payment page and click the "Pay" button. The order will be confirmed automatically, and payment will only be required upon the courier's arrival at the specified address. Free delivery discount codes or promotions do not apply to this delivery method.

You can find payment rules on the Terms and Conditions page.